Terms of Use

Last updated: May 5, 2026

These Terms of Use ("Terms") govern your access to and use of getsqoot.com and related services ("Platform") operated by Fortress Gold Inc. DBA Sqoot ("Sqoot Pure," "we," "us," or "our"), a Wyoming Corporation. By accessing or using the Platform, you agree to be bound by these Terms.

1. Program Description

Sqoot Pure is a digital platform for purchasing, storing, gifting, and redeeming physical gold. Gold is classified as a commodity under US law. Sqoot Pure is not a securities broker, investment advisor, bank, or money services business. We provide infrastructure for direct physical gold ownership.

2. Eligibility

You must be at least 18 years old and a US resident to use the Platform. By creating an account, you represent that you meet these requirements and that all information you provide is accurate and complete.

3. Account Registration and KYC

To use the Platform, you must create an account and complete identity verification (Know Your Customer / KYC). As part of our BSA/AML compliance program, we are required to verify all customers. Failure to complete KYC will prevent access to buying, selling, and gifting features.

4. Payment Methods

SQOOT Pure accepts the following payment methods: (1) credit or debit card — up to $5,000 per transaction, subject to a processing fee disclosed at checkout; (2) ACH bank transfer — up to $100,000 per transaction, same-day settlement; (3) wire transfer; and (4) Buy Now Pay Later (BNPL) — subject to the BNPL provider's own approval and financing terms presented at checkout. No cash and no cryptocurrency accepted. Payment processing is subject to identity verification and may be delayed pending AML review. SQOOT Pure reserves the right to add, modify, or remove supported payment methods with notice to users.

5. Pricing and Fees

Gold prices are based on live spot prices sourced from global exchanges (COMEX, LME, LBMA, DGCX, Perth Mint). A transparent platform fee is applied per transaction. All pricing is displayed before you confirm a purchase. Prices are indicative and may change between the time a quote is viewed and a transaction is confirmed.

6. Gold Ownership and Storage

All gold purchased on the Platform is physically allocated and stored in insured, audited vault facilities through institutional-grade custodians. You retain full ownership of your gold. Vault storage fees, if applicable, will be disclosed at the time of purchase.

7. Redemption and Delivery

You may redeem your SQOOT Pure gold at any time. Redemption is the process for exiting a gold position or requesting physical delivery. Depending on the redemption method available in your account, you may request an ACH cash payout based on the current live spot price, less disclosed platform and processing fees, or request physical delivery through an insured carrier. Redemption requests are subject to processing times, identity verification, available liquidity, shipping requirements, and applicable fees.

8. SMS and Text Messaging Terms

Sqoot Pure Customer Care Messaging Program

By providing your phone number on this Platform, you consent to receive text messages from Sqoot Pure for customer care purposes, including:

Message frequency varies based on your account activity and support interactions. Message and data rates may apply depending on your carrier and plan.

To opt out: Reply STOP to any message to unsubscribe from all text communications. You will receive a one-time confirmation message.

For help: Reply HELP to any message, or contact us at +1 (254) 455-5959, +1 (920) 776-6863, or through our contact form.

Consent to receive text messages is not a condition of purchase. Carriers are not liable for delayed or undelivered messages. We do not share your phone number with third parties for their marketing purposes.

9. Prohibited Uses

You agree not to use the Platform for any unlawful purpose, including money laundering, fraud, or circumventing regulatory requirements. We reserve the right to suspend or terminate any account that violates these Terms or applicable law.

10. Intellectual Property

All content on getsqoot.com, including text, graphics, logos, and software, is the property of Fortress Gold Inc. DBA Sqoot and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

11. Limitation of Liability

To the maximum extent permitted by law, Sqoot Pure shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform. Our total liability shall not exceed the amount you paid to us in the twelve months preceding the claim.

12. Disclaimer of Warranties

The Platform is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Platform will be uninterrupted, error-free, or secure at all times.

13. Governing Law

These Terms are governed by the laws of the State of Wyoming. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Wyoming.

14. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Platform after changes constitutes acceptance of the revised Terms.

15. Commodity Risk and Market Movement

Gold prices fluctuate continuously. SQOOT Pure does not guarantee that your gold will increase in value or that a redemption will return the same amount you paid. You are responsible for reviewing the live price, fees, and transaction details before confirming any purchase or redemption.

16. Refund Policy — All Sales Final

All gold purchases on SQOOT Pure are final and non-refundable. By confirming a transaction, you acknowledge that no cash refund will be issued to your original payment method for any reason, including changes in gold market value after your purchase is confirmed.

Why sales are final: Gold is a physical commodity. Once your purchase is confirmed, your gold is physically allocated to your vault in your name at the live spot price at the moment of confirmation. Market prices change in real time, and the purchase price is locked at confirmation. We cannot reverse a physically settled commodity transaction.

Want to exit your position? Redeem your gold.

On SQOOT Pure, "redeem" is the customer exit process. It may mean receiving an ACH cash payout for your gold at the current live spot price, less disclosed fees, or requesting insured physical delivery when available. We do not treat "redeem" and "buyback" as separate customer actions.

How cash redemption works:

Your redemption price will reflect current market conditions. SQOOT Pure does not guarantee that the redemption value will equal or exceed your original purchase price.

Platform Errors: If a verified technical error by SQOOT Pure results in a duplicate charge or incorrect transaction amount, we will investigate and issue a correction within 5 business days. Contact hello@sqoot.us with your transaction ID and a description of the issue.

In plain language: You bought gold. It is yours. Its value moves with the market. If you want to exit, you redeem your gold at today's market price, less disclosed fees. That is your exit path.

17. Contact Us

If you have questions about these Terms, please contact us through our contact form on getsqoot.com or call +1 (254) 455-5959 or +1 (920) 776-6863.

Fortress Gold Inc. DBA Sqoot
Wyoming Corporation · Headquarters: Houston, TX
Website: getsqoot.com